Refund Policy

Refund Policy

At YUKI, we take pride in the quality of our products — each item is carefully inspected to meet high performance and durability standards. Because of this, issues are rare — but your satisfaction is important to us.

📦 Damaged or Faulty Items

If your item arrives damaged or not functioning properly, we’re happy to offer a refund. To qualify:

• You must contact us within 7 days of receiving your order.

• You must provide photo or video proof showing the damage or issue.

Once we receive and verify your claim, we’ll issue a full refund to your original payment method.

✅ No Risk, No Hassle

We stand behind every order. As long as your request meets the conditions above, anyone is eligible for a refund — no complicated process, no runaround.

💬 Need Help?

If you have any questions or concerns, please reach out to us at
📧 contact@storeyuki.com
We’re here to help.